Advertising and cellphones

Nothing has made heaven and hell more believable than hi tech tools have done. With something so simple as a smartphone, one soon learns the difference between heaven and hell....I have gone through Hell since purchasing my Samsung Galaxy 3 at Best Buy with Sprint as the carrier a while back. It is most irritating to have all these gadgets go bad on you, and I blame Best Buy now more than anyone. I don't like to badmouth anyone but the truth will out, and the truth is that Best Buy is the guilty party in this problem that I have been having with my Samsung. I will explain. Had I waited only one week or two, I could have had the phone free through T-Mobil a carrier that I had used with a Nokia basic phone prepaid style. I liked T-Mobil but when the HTC EVO cam out, only Sprint carried it, and thanks to all the advertising, I decided I must have one. I had never yet bought anything from Apple so I was not really interested in the Apple phones. I did wait for I Phone 5 to come out before I bought my Samsung as I had wanted to purchase it if I liked it, but having been spoiled by the HTCEVO I did not like the Apple I Phone 5 at first. It may be programmed perfectly but the size was too small for me. When one gets used to a video screen that does not need a magnifying glass to see the picture, one wants a larger screen, and as one ages, one needs larger print as well. So I liked the Samsung. I had asked a Sprint operator about HSN's offer of the Samsung with Sprint so she told me about Best Buy having a special of a saving of $100 if I went that day...stupid me...I went and bought it...to my ever eternal regret... But today Sprint did the best thing, and finally realized that the device that I had been sold at Best Buy was defective, so they gave me a new phone...Isn't that nice of them! At last, Sprint did give me a replacement phone, brand new, fresh out of the box, and I then realized why Best Buy had been guilty...the replacement phone that they had given to me for the first phone which up and died on me was not a fresh, brand new one, but an old defective one. I had not liked the way the girl had taken my defunct first defective phone and said to me, there, we now have a brand new phone, after she had taken all my data from it, and then she put it back on the shelf. I am sure that the replacement phone that she gave me was probably also one that had been returned to be put back on the shelf. At any rate, thanks to long time spent on Customer Service due to dropped calls and no connections, paying for nothing, I finally got some consideration, and compassion, and help. At last, i finally got a brand new phone right out of the box, and some advice from the technician...i appreciated learning a few new things about a very excellent, well programmed phone which has to be used to be fully appreciated. On top of all of this, I had had to purchase a phone from a different carrier in which I have had no problems whatsoever, no dropped calls, no difficulty with connections, all working as it should, in other words, Heaven. I hope that now that I have a new phone that all will work as it should. Already I have learned that it does function properly in my apartment as it should. It will probably all work out, but believe me, for a few months here, it was sheer misery and pure hell. Yes, indeed, there is Heaven and there is Hell. Don't ever doubt it.